Zarina Baimukhamedova

EDUCATION & TRAINING

1. Certificate in Spa Management, Colorado Mountain College.

Comprehensive training in spa operations management, client service organization, and day-to-day operational support within a spa environment. 2024, Online.

2. Customer Support Certification, HubSpot Academy.

Advanced training in customer care, including empathetic communication, inquiry resolution, and delivering a high standard of client service. 2024, Online.

3. CRM Fundamentals & HubSpot CRM Certification, HubSpot Academy.

Certificate in CRM fundamentals and hands-on experience managing contacts, client communications, and customer databases through HubSpot, including the development of automated workflows. 2025, Online.

SPECIALIZATION

Zarina serves as “the bridge” between our clients and cosmetic providers, ensuring seamless support at every stage of the client journey at Metodica Med Spa. She is often the first person you connect with when reaching out to our office. Zarina welcomes you in person and stays by your side through the completion of your customized treatment plan.

Patient coordinator helps clients:

 • schedule and coordinate treatments based on provider recommendations;

• prepare for appointments and feel comfortable every step of the way;

• receive timely answers to questions via phone and messaging;

• stay on track with their personalized treatment plan, ensuring proper intervals and timely visits;

• receive post-treatment follow-up to ensure everything is progressing safely and smoothly.

Her goal is to make each client’s journey clear, comfortable, and results-driven.